Field Clinical Specialist

Responsibilities:

• Travel within a designated territory. Cross-over coverage during emergencies may be necessary.
• Provide pacemaker & ICD follow-up to patients and physician customers on demand.
• Provide in-service training to physicians, nursing, and technical hospital staff on demand.
• Train sales representatives in cardiac pacing and competitor products
• Provide technical and administrative support when required for clinical studies and scientific studies.
• Possesses strong administrative skills to ensure all necessary paperwork associated with implant or follow-up, or associated with data collection for clinical/scientific studies, is correct.
• Maintain a competent and current level of knowledge in cardiac pacing, defibrillators, and electrophysiology in general.
• Maintain a comprehensive product and technical knowledge of all company products.
• The FCS should be tachycardia implant certified and be competent in all aspects of ICD implant and follow-up. FCS candidates who are not certified must demonstrate technical proficiency and implant certification within six months of their hire date.
• Maintain North American Society of Pacing & Electrophysiology (IBHRE) certification. FCS that are not certified must become certified within two years of their hire date.
• Maintain a comprehensive product and technical knowledge of competitive products, including features, functions, and benefits.
• Assist the sales representative when working within a specific sales territory by reporting competitive activities observed, customer product use patterns, or anything else that may assist the sales representative or AVP in the administration of their duties.
• Evaluate sales and service representatives after each visit by completing a clinical weekly report form..
• Report to the Area Sales Director or Vice President of Sales on a daily basis with an update of activities.
• The FCS may be required to travel and provide implant support anywhere within the Area Sales Director’s defined sales territory.
• Out of town travel is expected to be no more than 30%.Requirements:
• Bachelor’s degree (or equivalent) in Nursing, Physiology, Biology or Bio-Engineering. Graduate degree preferred.
• Minimum of three years’ experience working in cardiac cath lab, ep lab or pacing business with specific emphasis on pacemaker and ICD support.
• Pacemaker implantation and/or follow up experience.
• Professional appearance and demeanor.
• Excellent communication skills and the ability to work with all levels of the Company