Territory Manager

Job Summary
This position is a field-based sales role responsible for the execution of commercial strategies within an assigned geographic area, with a primary focus on the identification, development, and activation of Central Sleep Apnea (CSA) programs. This position involves direct engagement with healthcare providers, hospital systems, and sleep centers to support program adoption and drive therapy utilization. The Territory Manager is accountable for meeting sales targets, managing accounts, and coordinating cross-functional resources to ensure successful territory development and long-term customer satisfaction.

Essential Functions

• Open new Central Sleep Apnea programs to include the Heart Failure Specialists, Electrophysiologists, Sleep Center Physicians, and associated clinic staffs.
• Meet with existing and potential customers (e.g., physicians, physician office groups at hospitals, hospital administrators, reimbursement specialists) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to demonstrate how company products can help them achieve their goals.
• Develop relationships with hospital personnel (e.g., through conversation, meetings, participation in conferences) to make new contacts in other departments within hospitals and identify key decision makers in order to drive future sales.
• Train customers at multiple levels of the hospital on the prevalence of moderate to severe CSA, the need to screen for potential patients, how to efficiently get patients into the screening pathway, and how to properly titrate the therapy to optimal levels.
• Demonstrate a strong understanding of the reimbursement dynamics associated with launching a new therapy and the ability to have a value-based sales conversation with economic buyers.
• Support unit implants in the labs and operating room of hospital accounts and performing patient follow-up to assure customer and patient success with the implanted products.
• Respond to customer needs, questions, and concerns regarding products and service.
• Exceed all quarterly sales quotas that may be designed around specific metrics for company objectives.
• Manage the company’s resources within the company guidelines and governmental regulations.
• Be available for calls after normal working hours as needed by the customer/company
• Maintain current vendor credentials to access customer facilities.
• Comply with all policies and standards.
• Any other job responsibilities as assigned by management and subject to modification.

Required/Preferred Education and Experience

• Bachelor’s Degree or relevant experience
• 5+ years as a high-performing medical sales representative with experience in program building

Knowledge, Skills and Abilities

• Demonstrated organizational and project management skills
• Outstanding communications and interpersonal skills including developing relationships at all levels in an organization
• Exceptional communication skills, both written and verbal
• Team-player mindset and willingness to collaborate
• Willing to take responsibility and act independently when necessary