Principal Field Clinical Engineer

About this role:
The Principal Field Clinical Engineer role is responsible for the support of day-to-day field execution and management of clinical trials at selected clinical trial centers; and commercial needs such as promoting company products through education of current and potential customers and providing implant and patient clinic coverage within a defined region. The activities will be performed in accordance with applicable statement of purpose.

Responsibilities will include:

• Train on and maintain knowledge of clinical trial protocols, CRM Clinical Department standard operating procedures, and compliance with regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
• Manage clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.
• Educate clinical investigators on clinical trial protocols, clinical process, and investigational products and features.
• Commercial/Sales Responsibilities -Educate customers on the merits and proper clinical usage of commercially approved products by giving presentations and demonstrations.
• Develop relationships with hospital personnel to identify key decision makers to facilitate future sales of commercially approved products.
• Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions.
• Meet with existing and potential customers and clinical investigators to identify their clinical needs and research interests.
• Provide technical support for clinical trial and commercial procedures including implants and follow up visits. This includes direct patient contact in the hospital or clinic setting.
• Follow company and divisional guidelines for managing commercial inventory and investigational product inventory used in the clinical trial protocol throughout the clinical process.
• Travel to accommodate clinical trials and commercial implant and follow up case coverage by being on call 24 hours a day and 7 days a week

Required qualifications:

• Minimum of a Bachelor’s degree in a healthcare or medical device industry relevant experience required
• Minimum 7 years of experience working with pacemakers and ICDs and CRTDs
• Minimum 5 years of experience working closely with customers in specified region
• Minimum 3 years of device interrogation, interpretation, and programming
• Minimum 5 years of experience in educating internal and external partners via various methodologies
• This role includes domestic travel upto75%

Preferred qualifications:

• Working knowledge and interest in EP ablation procedures
• Knowledgeable of clinical trial processing