Therapy Account Manager

Position Overview

The Therapy Account Manager effectively implements the company’s sales strategy within a geographically defined marketplace and ensures that sales objectives are achieved and exceeded in a precise and competent manner. The role continually analyzes the market for business opportunities, evaluates those opportunities, and initiates well-structured, management-approved initiatives that support those opportunities.  The TKAM provides education and training to physicians and targets customers or clinical investigators.  This will include the ability to fully understand and translate intracardiac ECGs and 3D electro-anatomical maps for understanding the nature of the arrhythmias and providing advice on appropriate procedural strategies.  The role is responsible for the service and management of designated accounts.

Duties and Responsibilities:

• Provides expert technical and clinical advice/supporting and mapping capabilities during ACM procedures, acting as a primary point of contact for stakeholders in the assigned regions providing educational activities & case support. 
• Develops relationships with physicians and strategically important customers to drive product usage in line with corporate objectives in company customer sites.
• In collaboration with the Account Manager the TKAM:
  • Deliver top-line sales and disposable usage within territory targets by established objectives.
  • Maintain existing business, gain new business, and develop long-term partnerships within the industry.
  • Formulate and implement a strategic territory business development plan and assist with the development of approved training programs and materials.
• Stay current within the market and continually gain market intelligence, customer needs, and requirements as well as complaints and use the information to communicate and collaborate with other company colleagues to enhance the user experience.
• Works on complex issues where analysis of situations or data requires an in-depth evaluation. Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Networks with key contacts outside their own area of expertise.   
• Acts independently to determine methods and procedures on new or special assignments. May oversee the activities of others.
• Responsible for compliance with quality system procedures and all regulatory requirements.

Qualifications:

• Typically requires a minimum of 8 years of related experience and a Bachelor’s degree in a related discipline or equivalent combination of education and experience.
• Extensive understanding and ability to manage hospital capital procurement processes and familiarity with GCPs (Good Clinical Practices).
• Experience in effectively presenting/teaching detailed technical and clinical information to varied audiences.
• Must have comprehensive EP experience including:
  • High level of understanding of mechanisms of basic and complex arrhythmias and experience running 3D mapping systems (Biosense-Webster Carto or St. Jude Navx or other mapping systems) 
  • Normal conduction system 
  • High level of understanding of mechanisms of basic and complex arrhythmias using IC-recordings
  • High level of understanding of different ablation systems and techniques 
• Will obtain certification from the company as a qualified AcQMasp expert and 3D Mapper.
• A seasoned, experienced professional with a full understanding of the area of specialization; resolves a wide range of issues in creative ways.  
• Capable of following realistic plans, goal setting, resource management, contingency planning, coordinating, and cooperating with others.