Reporting to the Director of IT Quality, the Sr. IT Business Relationship Manager will be responsible for working closely with Quality and Regulatory business partners to develop and maintain comprehensive Quality and Regulatory IT Road maps for Complaints Systems. Responsible for IT Capital and Expense financial projections, planning, and oversight of Quality and Regulatory systems. Responsible for identifying technology solutions to meet evolving Quality and Regulatory business needs. Eliminate redundant systems and manual operations, while implementing consistent and automated best practices. This role is also responsible for compliance with applicable Corporate and Divisional Policies and procedures. Consulting toward business process owners on tools and solutions based on their own area of IT expertise. Closely collaborate with other disciplines like corporate IT, Engineering, and business process owners at the BU. Influence and partner with business leaders (Manager, Director) to manage and align the process-specific IT portfolio.
Core Job Responsibilities:
Minimum Education & Qualification:
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