Senior Skills Training Specialist

About the role:

The Senior Skills Training Specialist, Electrophysiology, will develop and execute training programs for the Electrophysiology Division’s ablation technologies and therapies to support product education and skills training for Health Care Professionals (HCPs). The incumbent will identify and engage HCPs through collaborative partnerships to enhance educational initiatives, to advance the appropriate application of therapies that provide life-enhancing outcomes, and to advise the company on matters of strategic importance.

Locations:  Minneapolis/St. Paul, MN or Boston, MA

Responsibilities will include:

• Design curriculums by assessing and analyzing HCP requirements and training needs, by aligning organizational objectives and initiatives, and by obtaining educational content through participation in cross-functional teams, physician and industry presentations, conventions, forums, and meetings.
• Identify key opinion leaders (KOLs) in the industry, expert speakers, and well-known academicians who can deliver the defined curriculum as well as provide technical and clinical insight with real-world applications.
• Develop approach, scope, and methodology of training to maximize impact by determining target audience, time, location requirements, and other applicable factors.
• Develop training and education tools needed to effectively meet learning objectives and support successful procedural skill transference (e.g. simulations, models, visualizations, gaming, etc.).
• Conduct post-program evaluations of content and faculty, remain aware of all changes that may impact training requirements, and implement changes/improvements to training protocols and materials accordingly.
• Develop relationships with HCPs and field personnel through scheduled meetings and other interactions.
• Effectively execute activities of major significance to the organization and represent the organizational unit as prime internal and external contact on operations or contracts.
• Engage identified HCPs and KOLs to demonstrate the clinical outcome and benefits of company products, technologies and therapies, to exchange clinical, safety and comparative-effectiveness information, to explore clinical areas of need and to discuss corporate initiatives.
• Specifically, create and deliver the physician training curriculum for Electrophysiology mapping, recording and ablation technologies.
• Program oversight – define and assess progress toward program objectives and manage Annual Needs Assessment requirements.
• Define curriculum and outcomes objectives for training events for physicians.
• Coordinate with EP Sales Training to support team’s ability to meet employee training requirements, as needed.

Required qualifications:

• Minimum Bachelor’s degree and 5 years’ experience in the medical device industry or related field, advanced degree preferred
• Proven background/training in EP and EP procedures
• Proven experience developing and maintaining relationships with physician customers, field reps and lab staff
• Travel required up to 30% – including weekend and overnight travel

Preferred qualifications:

• Strategic thinking and aptitude for continuous learning
• Deep technical knowledge of Electrophysiology mapping, recording, and ablation technologies
• Experience creating and/or delivering systematic training a plus
• Program management and organization skills