Regional Sales Specialist

Job Summary:

The primary roles of the Regional Sales Specialist are to provide sales support, and education to surgical institutions within an assigned Region. The primary support provided by this position is evaluating equipment, installing products, and contributing to potential sales of Company products and services.

Looking for a candidate that:

• Effectively communicate to healthcare providers and clinical staff
• Work in a team environment supporting multiple Account Managers
• Become the subject matter expert for the Company complete product line
• Take the initiative and be a key stakeholder in the launch of new products

Responsibilities:

• Gain market knowledge and maintain awareness of procedures, new technologies, and utilization techniques.
• Maintain awareness/compile and communicate competitive information on equipment and devices preferred by the marketplace.
• Utilize the “Trust Triangle” to develop professional relationships within the healthcare community in assigned region with physicians, hospital management, and clinical personnel.
• Evaluate customer’s needs and emphasize salable product features, using technical knowledge of capabilities and limitations of current product offering.
• Participate in assigned learning institute courses hosted by implant / strategic partners as needed and assigned by Region Manager.
• Educate and train customers on the Company products.
• Provide pre- and post-sale product demonstrations, customer product in-services and clinical support.
• Attend surgical cases to support staff in the use of Company products/equipment as necessary.
• Adhere to specific hospital protocols and procedures.
• Advise customers of equipment for a given need based on product and technical knowledge of the market procedures and products.
• Represent Company products at tradeshows and courses when requested to do so.
• Provide Sales coverage for vacant Sales territories when requested to do so; could be assignment outside assigned region.
• Maintain a company issued cell phone and portable computer in order to conduct business.
• Participate in the company provided vehicle program.
• Complete and submit accurate expense reports to document activity and expenditures in a timely manner according to the Expense Policy.
• Understand, support and follow the Corporate Vision, Mission & Values Statements.
• Support company goals and objectives.
• Understand, follow and support the Company’s internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards).

Qualifications & Requirements:

• Requires 1 – 2 years of related experience.
• Bachelor’s Degree in business, or Registered Nurse (RN), or a Physician Assistant (PA) or related field; or equivalent combination of education and experience.
• Computer literate and thorough familiarity with Microsoft Office Suite. Working knowledge of CRM is preferred; Salesforce.com is preferred.
• Excellent oral and written communication and interpersonal skills, including persuasive and expositive skills.
• Ability to effectively make formal and informal product presentations to individuals as well as to large groups, including physicians, RNs, OR staff, Hospital Supply Chain, and Hospital Executives.
• Knowledge of the Trust Triangle sales process preferred.
• Ability to effectively interact within the medical professional’s community in an ethical and professional manner, including but not limited to interactions with Physicians, Surgeons, Nurse, and Hospital Administration.
• Ability to function in an operating room environment and attend surgical procedures as necessary.
• Ability to effectively and independently manage time and workload with assigned regional territory.
• Clinical knowledge and experience within specialties of Orthopedics, Spine, and General surgical procedures is preferred.
• Education and/or experience in hospital environment required.
• Must live within 20 miles driving distance of assigned territory
• Able to provide a valid driver’s license and qualify for company’s auto insurance policy.
• Ability to travel between 30% and 60% within the assigned region, cover the business travel expenses, and submit reimbursements in accordance with company policy.
• Mechanical aptitude and ability to learn anatomy, physiology and medical terminology.