This role is looking for a passionate and talented person to help our Product Support team provide exceptional customer support for the Company Database DevOps, automation, and monitoring tools. The Product Support Engineer will need to thrive on solving customer problems every day, always aiming to deliver them a great customer experience.
This role will partner with our customers via omnichannel customer engagement tools to help find solutions to their technical challenges. At the same time, the Team Lead will champion our products and provide our internal product development teams with valuable customer feedback.
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