The Product Support Engineer-North America will be primarily responsible for the on-site service and repair of complex electro-mechanical medical devices designed for organ preservation placed within the North America region. Reporting to the Product Support Manager, the post holder will be responsible for providing technical support for the retained units placed in North America to ensure that product reliability, quality, and availability are maintained. The Product Support Engineer – North America will be responsible for completing all documentation relevant to installation, service, repair, and rework in compliance with FDA “Good Documentation Practice” and “Good Manufacturing Practice”.
Listed below are the key responsibilities of the role and a brief description of some of the key tasks to be performed. This list is not totally inclusive, and the person will be expected to complete additional tasks reasonably requested by the Product Support Manager.
Skills and Experience:
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