Key Account Manager

RESPONSIBILITIES:

• Providing DRG therapy education within local markets through education events with health care providers (HCP) and support staff,
• Executing the commercial ASC strategy at the account level while acting as the primary contact for financial, sales, educational and service-related needs,
• Serving as a technical DRG expert in target markets by providing DRG therapy case coverage for new or re-engaged HCPs, and
• Partnering and collaborating with Territory Managers and Clinical Specialists to ensure a strong working relationship through close communication, thoughtful planning, and focused execution.  
• Construct business plans for top accounts and key opinion leaders (KOLs) with quantifiable key performance indicators and timelines for achievement.
• Contact, visit and build lasting relationships with ASC executives, physicians, and others in assigned markets that will lead to the purchase of products.
• Participate in the contracting process of products, specifically DRG therapy.  
• Partner with Enterprise Accounts to seek unique solutions to complex negotiations.
• Provide medical professionals with information and training on the use of products, specifically DRG therapy, through staff education, in-services and technical troubleshooting.
• Gather and study information about competitive products and monitor competitor sales practices, prices, and products.
• Analyze sales data; prepare quarterly business reviews and perform required administrative sales duties in a timely manner (training, expense reporting, inventory counts, etc.)
• Lead complex and/or high-risk account management with input from key internal stakeholders and field sales personnel.
• Achieve sales targets through efficient and effective sales cycle management.
• Manage all physical inventory which they are assigned.
• Remain current on developments in chronic pain, regulatory requirements, as well as industry trends.
• Maintain positive, collaborative relationships with functional business partners as well as field personnel.
• Attend trade shows and/or conferences for customer meetings.
• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
• Perform all other duties and responsibilities as assigned.

EDUCATION AND EXPERIENCE:

• 4 or more years of experience in medical devices with demonstrated knowledge of industry policies and regulations
• 2 or more years of experience working with complex devices, preferably in the medical devices and/or neuromodulation
• 2 or more years of experience leading by influence in a dynamic, matrixed organization
• Comprehensive understanding of Chronic Pain Therapy technologies
• Exceptional verbal and written communication, negotiation, sales, and interpersonal skills
• Demonstrated success delivering value-based messaging to executives, HCPs, and support staff
• Previous sales leadership experience is a plus.