Key responsibilities:

Installation, commissioning, and maintenance of the company with complex IT components (e.g., LUNA system)
IT integration of systems into existing hospital infrastructures (Active Directory, networks, security zones)
Execution of software installations, configurations, and updates – remotely and on-site
Support for connecting to third-party systems such as OIS, TPS, etc. (e.g., via DICOM)
Analysis and troubleshooting of IT-based issues in collaboration with hospital IT and internal interfaces
Conducting technical training for users, distributors, and internal staff (remote & on-site)
Documentation of all assignments in accordance with regulatory requirements
Participation in the further development of installation and training standards

Qualifications:

Professional Qualification:

Completed vocational training in an electrotechnical or IT-related field (e.g., mechatronics, IT specialist, medical technology) or a technical degree
Ideally experience in servicing medical devices or software products in clinical environments
Strong understanding of IT networks, interfaces, IT security, and software configuration

EDP:

Excellent knowledge of MS Windows, network infrastructures, certificate management
Experience with ERP/CRM systems (e.g., Microsoft NAV or Dynamics) is an advantage

Soft Skills:

Strong customer orientation and solution-oriented thinking
Analytical approach and quick comprehension
Independent, structured way of working
Strong communication skills and intercultural competence
Confident appearance in critical situations
High willingness to travel and ability to remain focused and solution-oriented even in complex or time-critical situations
Willingness to travel internationally and do weekend work required (approx. 75%)

Field Service Engineer