Field Clinical Engineer

Responsibilities:

• Maintains a thorough understanding of complex physiological and technical principles pertaining to company technologies and therapies.
• Supports implants and follow-up procedures and visits. Provides troubleshooting and other technical assistance to clinical trials personnel and employees.
• Provides support to clinical investigators in assigned institutions; receives technical inquiries and researches solutions to questions or problems.
• Represents company devices in front of leading cardiologists, Heart Failure, Hypertension Specialists, and cardiac/vascular surgeons to ensure their understanding of the clinical therapy.
• Provides on-call clinical support as needed, troubleshooting, including in-service education and training physicians in one-on-one sessions, and delivery of in-service education programs for hospital personnel and staff on technical matters relating to company devices or studies.
• Provides R&D support through the communication of investigator feedback on product enhancements or new product development ideas.
• Delivers training programs for other clinical staff ensuring that clinical training and study objectives are met.
• Support Clinical Research function to ensure high-quality follow-up and completeness of data for the Company’s studies.

Education/Experience:

Required:

• BS/University degree in health sciences or engineering.
• 4+ years of experience in the medical device industry or academic experience or clinical experience with medical devices.
• Strong interpersonal skills and ability to effectively manage relationships with key customer groups and staff.
• Ability to master concepts of a medical & surgical nature and that of active implantable medical device technology
• Independent, self-motivated, self-starter.

Preferred:

• Advanced degree preferred.
• Experience with products for cardiology or cardiac surgery therapeutic devices preferred.
• Healthcare experience is beneficial.
• Prefer a proven track record with clinical trials and technical training assignments.
• Knowledge of the market with a clear understanding of competitive devices, strategies, and advantages/disadvantages as they relate to the company’s devices.
• Ability to interact with R&D to represent customer perspective in order to provide input on product enhancements and new product development.

Working Conditions:

• Normal office conditions. This position will require interfacing with multiple internal departments and physician investigators/customers.
• Must be able to lift up to 10 lbs.
• Ability to travel 60-80% or greater.
• Must be fully vaccinated against the Covid 19 virus, pass a drug test, and any other site-specific credentialing requirements.