Interfaces and contributes with the VP of Service to define strategic priority initiatives for the service organization that ensure profitable growth, customer satisfaction and people development. Communicates and drives initiatives in the service and support department to ensure that revenue stream activities, to include repairs, maintenances, and calibrations, are effectively executed and monitors operational expenses. Leads and develops organization that supports revenue and customer satisfaction activities. Implements new approaches and improvements to the service organization towards efficiency and productivity. May participate in global teams that define strategies and allow the sharing of best practices in the area of service and support.
Primary Duties and Responsibilities:
Experience and Education Requirements: