Director IT BRM, Commercial

This role will ensure that Information Systems technology meets the current and future needs of the business.  This will be achieved through collaboration with the business and a deep understanding of the business needs and priorities, portfolio management and demand prioritization, partnership with internal and external delivery partners for successful and consistent technical delivery, and advocacy for both business needs and global IT strategy across stakeholder areas.

Responsibilities:

Primary Job Scope:

• Partners closely with business executives across a variety of Global Commercial functional areas to develop IT Commercial strategy to meet current and future needs of the North American business, and manages escalation and issues where needed.
• Plans, develops, and directs the IT BRM activities across the North America Commercial portfolio, and aligns on the strategic direction with other Nutrition regional IT Commercial leads
• Manages processes, priorities, decisions, risks, and issues, as required, across the domain.
• Manages and recommends budgets.
• Responsible for all aspects of people leadership for the function
• Acts as liaison between the business and IT for the stakeholder groups assigned

Core Job Responsibilities:

• Understand industry trends and the competitive landscape in terms of technology enablers.   Combined with the Nutrition business strategy, translate this into an aligned IT portfolio of programs, projects, and applications.
• Align with business on the portfolio of programs, projects, and applications and ensure that the Commercial IT long-range plan and budget are aligned.
• Collaborate with other parts of divisional IT, Corporate IT, and other staff departments, external partners, and customers to ensure adequate and timely delivery of services, in line with agreed service levels.
• Oversee and manage departmental IT budgets, RCE (Capital/Pre-Paid), direct expenditures, and return on investment (ROI) calculations with the business for initiatives.
• Understand the specific challenges and opportunities linked to regulatory, legal, privacy, security, and economic situations across North America.  Partner with business leadership, IT peers, and vendors to address these evolutions in the most efficient way.
• Continually seek opportunities for revenue generation, cost reductions, and cost avoidance.
• Support cross-functional and cross-region business initiatives and explores IT synergies and efficiencies.
• Responsible for all aspects of people leadership for the Global Commercial IT BRM team; setting expectations, coaching, developing, evaluating, feedback, hiring, and performance management.
• Responsible for overall team morale and supports a collaborative environment.
• Champions change and innovation. Able to a global perspective where needed, and advocate for local/business specific when appropriate.
• Establishes staffing/resource plans to meet long-range business needs determining an appropriate mix of sourcing opportunities. Responsible for overall organizational effectiveness.
• Manage issues, risks, and decision-making within effective timeframes for optimal business outcomes.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

Education and Experience:

Minimum Qualifications:

• Bachelor’s degree in computer science, business administration, or another discipline relevant to the healthcare industry or equivalent experience
• 10-12 years of IT experience in a large or mid-size multinational company
• IT Commercial experience, either in strategy, delivery, or technical architecture
• Work effectively with all levels of management up to and including Division Directors and VPs
• Ability to collaborate with business leads, understand business strategy/processes, and look for innovative solutions to drive business enhancements both for internal business users and external customers
• Strong organizational skills, including program/project governance
• Strong influence and negotiating skills
• Experience leading teams – both direct and indirect
• Proven leadership skills, self-directed with a strong work ethic
• Successfully managed project portfolio with projects ranging from $20K-$5MM
• Proven experience and understanding of the complete software life cycle
• Strong communication skills both verbal and written in English

Preferred Qualifications:

• Track record and business knowledge in consumer goods commercial functions
• Technology knowledge of the following disciplines a plus (Website/ Digital/Mobility, Social, CRM (salesforce.com), Content Management, Quote to Contract, Revenue Management, Cloud Computing, Distributor Management, Business Intelligence/Data Analytics, ERP)
• 5+ years or more of project management
• Experience with regulated industries
• Experience with vendor management