Clinical Specialist

RESPONSIBILITIES:

Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving CRM products. 

• Acts as a clinical interface between the medical community and the business.           
• Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. 
• Demonstrates a thorough command of all CRM products, related products, and technical knowledge, trends, and players.
• Develops, leads, and/or facilitates training and other programs on CRM products to healthcare professionals.
• Provides additional backup support to CRM Sales Representatives

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Bio-Medical Engineering, related field, or equivalent healthcare experience required. 
• Requires ability to become certified on CRM products.
• A minimum of two years increasingly responsible experience in cardiac pacing and related industries. 
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electro-physiology procedures. 
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrated advanced knowledge of cardiac pacing systems is also necessary. 
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
• Must have the ability to concentrate on detail and work independently. 
• Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
• Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.