Accounts Receivable Specialist

Job Summary:

Provide financial, administrative, and clerical support for one or more Shared Services companies by ensuring payments for goods and services are received, transactions are properly recorded by posting receipts, and discrepancies are solved according to established policies and procedures in an efficient, timely and accurate manner

Duties & Responsibilities:

• Run and review accounts receivable aging reports regularly to identify and address outstanding accounts
• Email statements and collect on accounts by sending overdue invoices and communicating with customers as needed
• Review bank transactions daily. Post customer payments to the appropriate general ledger accounts by recording check batches, credit card transactions, and electronic transfers in the accounting software
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
• Resolve collections by proposing and executing customer payment plans, and reviewing payment history and credit lines.
• Work with credit collections company as needed
• Investigate account discrepancies by obtaining and reviewing information from sales, customer service departments, and customers
• Respond to and assist with internal requests from the sales, customer service, and other teams
• Respond to and assist with external requests from customers in a professional and timely manner
• Resolve valid or authorized deductions by booking and adjusting entries    
• Verify customer payment deductions and contact to resolve any discrepancies
• Generate monthly, quarterly, or annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity
• Prepare, verify, and process invoices for sales or services rendered as needed
• Protect the organization’s value by keeping information confidential
• Assist with periodic third-party audits, providing supporting documentation
• Ensure accurate and complete customer information is maintained in the ERP
• Identify inefficiencies and propose solutions
• Additional ad hoc tasks and projects as assigned

Education/ Experience Requirements:

• High School Diploma or GED required
• Associates Degree or equivalent from a two-year college or technical school preferred
• 1-3 years of accounts receivable experience
• Knowledge of general accounting principles
• Proficiency in Microsoft Excel and Microsoft Word
• Flexibility to assist any of the companies supported by the Shared Services team
• Ability and willingness to learn to work with different ERP systems
• A high degree of accuracy, attention to detail, and confidentiality
• Excellent data entry skills
• Effective verbal, listening, and written communication skills